Staff Machine Learning Engineer, CustomerLake (ML/LLM)

Build and evolve CustomerLake’s ML/LLM personalization systems from model evaluation through production behavior. You’ll inspect traces, improve reasoning quality, and create an evaluation framework tied to real business outcomes like purchases, retention, and product usage. Partner with product, engineering, and design to translate ambiguous customer problems into trustworthy, scalable solutions in a true 0-to-1 environment.