Onsite AV Support Technician II

Avi-spl
United States
Workplace: OnsiteFull timeUSD 28.85 - 37.5 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Communication","Independent work","Deadline management","Safety","Troubleshooting"]

Provide on-premises support for AVI-SPL customers by assisting end users with AV/UCC system operation, event setup, and preventive maintenance. Perform maintenance and troubleshooting tasks (including cables and hardware), coordinate RMA and parts procurement, maintain spare-part inventory, and ensure compliance with customer safety procedures. Support service levels by escalating issues when needed, completing job documentation, and providing client training, while traveling to customer sites as required.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Avi-spl
Avi-spl
22 hours ago

Onsite AV Support Technician II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide on-premises support for AVI-SPL customers by assisting end users with AV/UCC system operation, event setup, and preventive maintenance. Perform maintenance and troubleshooting tasks (including cables and hardware), coordinate RMA and parts procurement, maintain spare-part inventory, and ensure compliance with customer safety procedures. Support service levels by escalating issues when needed, completing job documentation, and providing client training, while traveling to customer sites as required.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Provide direct assistance to end users operating AV/UCC systems.
  • •Perform preventive maintenance checks and services on AV/UCC systems.
  • •Test/repair cables and hardware components, and install connectors as needed.
  • •Coordinate RMA processing and parts procurement; maintain accurate inventory of spare parts.
  • •Oversee day-to-day AV/UCC operations, complete job site documentation, and provide client training.

Pay and Benefits

Salary: USD 28.85 - 37.5 hourly
Perks:Health InsuranceVisionDentalPaid LeaveSick DaysPersonal DaysPaid HolidaysTraining

Key Requirements

  • •Effectively communicate with employees, customers, and colleagues.
  • •Use hand and power tools safely and efficiently, including soldering and crimping connectors.
  • •Work independently and meet deadlines.
  • •Intermediate computer knowledge and understanding of basic signal flow for audio, video, and control.
  • •Valid driver’s license and a motor vehicle record meeting AVI-SPL driving standards; high school diploma/equivalent; 1–3 years audiovisual integration experience preferred.
Experience:1-3 yearsAudiovisual integration
Education:High School
Skills:CommunicationIndependent workDeadline managementSafetyTroubleshooting
Licenses:Valid Driver’s License
Certifications:AMX Intro to Networking for AV ProfessionalsCrestron Professional InstallationExtron AV Associate CertificationAVIXA Quick Start to the Audio-Visual IndustryAVIXA CTS General Certification
Languages:English
Tech Stack:AV/UCC systemsAudioVideoControl systemsSolderingCrimping connectorsAMXCrestronExtronCrestron OneMicrosoft Teams Rooms (MTR)Q-SYSVideo conferencing

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn