Supervisor - Mt Gravatt (Brisbane, AU)

Sephora
Brisbane
Workplace: OnsiteFull timeAUD 33.37+ hourlyFunction: OtherSkills: ["Leadership","Coaching","Communication","Mentoring","Data-driven decision-making"]

Lead the client experience at Sephora’s Mt Gravatt store as a Supervisor (Senior Beauty Advisor), shaping a high-performance culture for a team of 20+ beauty advisors. Drive sales performance and KPI targets through hands-on coaching and development, use Microsoft Office reporting to inform daily operational decisions, and serve as Client Experience Lead for fast-paced store priorities. Support comprehensive store operations across categories, with onboarding, training, and career growth.

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Sephora
Sephora
2 days ago

Supervisor - Mt Gravatt (Brisbane, AU)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead the client experience at Sephora’s Mt Gravatt store as a Supervisor (Senior Beauty Advisor), shaping a high-performance culture for a team of 20+ beauty advisors. Drive sales performance and KPI targets through hands-on coaching and development, use Microsoft Office reporting to inform daily operational decisions, and serve as Client Experience Lead for fast-paced store priorities. Support comprehensive store operations across categories, with onboarding, training, and career growth.
Location: Brisbane
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Shape the client experience and lead a dynamic team to deliver a high-end, curated prestige beauty environment.
  • •Lead teams of 20+ beauty advisors, fostering a high-performance culture and ensuring operational excellence.
  • •Drive a high-performance selling culture to exceed KPIs and coach team capabilities through targeted development.
  • •Use and interpret reporting data to inform operational decisions in collaboration with store and senior beauty leadership.
  • •Oversee client and team matters as the Client Experience Lead and make critical store decisions in a fast-paced environment.

Pay and Benefits

Salary: AUD 33.37 hourly
Perks:Parental LeaveBirthday LeavePersonal LeaveLife InsuranceGym Membership

Key Requirements

  • •Extensive retail management experience, including profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
  • •Proven ability to exceed sales targets and Key Performance Indicators (KPIs) with a results-oriented mindset.
  • •Proficiency using Microsoft Office Suite for data interpretation and daily reporting.
  • •Hands-on leadership with a passion for being on the sales floor to motivate, coach, and empower team members.
  • •Availability to work a rotating roster including late nights, weekends, and public holidays.
Experience:RetailBeauty
Skills:LeadershipCoachingCommunicationMentoringData-driven decision-making
Tech Stack:Microsoft Office Suite

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn