Aspora

1 day ago

Head of Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 40 minutes agoStatus: Live

Job Summary

Build Aspora’s Operations Center of Excellence across Remittances, NRI Banking, and Wealth. Own operational performance and compliance accuracy for payments and KYC/RFI workflows, drive cost-per-transaction down as volume scales, and create an AI-first operating model with automations, dashboards, internal tools, and auditable controls. Partner with Product, Engineering, Compliance, Finance, and Support, and lead a people system across hiring, coaching, and developing future Ops leaders.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Director level

Key Responsibilities

•Lead Aspora’s Operations function across Remittances, NRI Banking, and Wealth, building a Center of Excellence across geographies.
•Own operational performance and compliance accuracy across payments, KYC/RFI workflows, escalations, and partner execution.
•Build AI-first systems that automate manual work and deliver dashboards, internal tools, and auditable controls.
•Partner with Product, Engineering, Compliance, and Finance to improve workflows, controls, and customer outcomes.
•Build the people operating system for Ops, including hiring, coaching, and developing future leaders.

Pay and Benefits

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•8+ years in operations, fintech, payments, banking, or another high-scale operational environment.
•Experience as an operator-builder who redesigns and scales processes, not just runs them.
•Strong customer focus, with an understanding of how operations shape trust and product experience.
•Data-driven approach with hands-on experience using SQL and dashboards to diagnose problems.
•First-principles mindset to move from issue resolution to root-cause fixes and long-term systems.

Experience:8+ yearsFintechPaymentsBanking

Skills:Customer obsessionProcess redesignRoot-cause analysisLeadershipFirst-principles thinking

Tech Stack:SQLDashboardsAI

Company Brief

Aspora

Aspora is a cross-border fintech building banking and payments products for the global Indian diaspora, offering remittances, multi-country banking, investments, credit and insurance services.

Industry: Neobanking

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2022

Website LinkedIn

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Aspora

1 day ago

Head of Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 40 minutes agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Director level

Key Responsibilities

•Lead Aspora’s Operations function across Remittances, NRI Banking, and Wealth, building a Center of Excellence across geographies.
•Own operational performance and compliance accuracy across payments, KYC/RFI workflows, escalations, and partner execution.
•Build AI-first systems that automate manual work and deliver dashboards, internal tools, and auditable controls.
•Partner with Product, Engineering, Compliance, and Finance to improve workflows, controls, and customer outcomes.
•Build the people operating system for Ops, including hiring, coaching, and developing future leaders.

Pay and Benefits

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•8+ years in operations, fintech, payments, banking, or another high-scale operational environment.
•Experience as an operator-builder who redesigns and scales processes, not just runs them.
•Strong customer focus, with an understanding of how operations shape trust and product experience.
•Data-driven approach with hands-on experience using SQL and dashboards to diagnose problems.
•First-principles mindset to move from issue resolution to root-cause fixes and long-term systems.

Experience:8+ yearsFintechPaymentsBanking

Skills:Customer obsessionProcess redesignRoot-cause analysisLeadershipFirst-principles thinking

Tech Stack:SQLDashboardsAI

Company Brief

Aspora

Aspora is a cross-border fintech building banking and payments products for the global Indian diaspora, offering remittances, multi-country banking, investments, credit and insurance services.

Industry: Neobanking

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2022

Website LinkedIn