Services Lead, Stores - Full Time (Toronto, ON, CA, M6N 0A3)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Client service","Influencing peers","Providing feedback","Time management","Problem-solving"]

Lead the sales floor at a Sephora location by ensuring Beauty Advisors execute the selling model and deliver outstanding client service. Monitor store and department performance, support visual merchandising standards, and act as Manager on Duty on-stage to engage with clients. Bring an entrepreneurial mindset to identify sales opportunities, adjust zoning and staffing as needed, and participate in interviewing to help build the team.

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FursaFursa
Sephora
Sephora
9 hours ago

Services Lead, Stores - Full Time (Toronto, ON, CA, M6N 0A3)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead the sales floor at a Sephora location by ensuring Beauty Advisors execute the selling model and deliver outstanding client service. Monitor store and department performance, support visual merchandising standards, and act as Manager on Duty on-stage to engage with clients. Bring an entrepreneurial mindset to identify sales opportunities, adjust zoning and staffing as needed, and participate in interviewing to help build the team.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure Beauty Advisors properly execute Sephora’s selling model and provide outstanding client service to achieve/exceed objectives.
  • •Monitor store sales performance and identify opportunities, keeping team members aligned with department goals.
  • •Support visual merchandising standards on the sales floor and execute animations/updates as needed.
  • •Regularly act as Manager on Duty, engaging with cast and clients on-stage whenever possible.
  • •Support hiring by participating in the interviewing process as needed for the World team.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1–3 years of experience in a similar role at a similar volume store (or equivalent internal experience).
  • •Proven ability to influence peers and provide feedback.
  • •Strong client service skills.
  • •Demonstrated effective time management and problem-solving skills.
Experience:1-3 years
Skills:Client serviceInfluencing peersProviding feedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn