Area Customer Experience Specialist Non NMLS

Huntington Bancshares
Pennsylvania
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Dependability","Adaptability","Problem-solving","Presentation"]

Provide best-in-class concierge service for walk-in customers across multiple branch locations within a region. You’ll retain and grow consumer and business relationships by identifying financial goals, recommending deposit and loan products, and educating customers on banking services and technology. Support branch colleagues to deliver consistent experiences, accurately process transactions with proper cash controls, resolve customer issues, and follow all operational, security, risk, and regulatory requirements while traveling between branches.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
1 day ago

Area Customer Experience Specialist Non NMLS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide best-in-class concierge service for walk-in customers across multiple branch locations within a region. You’ll retain and grow consumer and business relationships by identifying financial goals, recommending deposit and loan products, and educating customers on banking services and technology. Support branch colleagues to deliver consistent experiences, accurately process transactions with proper cash controls, resolve customer issues, and follow all operational, security, risk, and regulatory requirements while traveling between branches.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide multi-branch coverage across branch banking, including customer transactions and servicing customer needs.
  • •Process customer transactions accurately and efficiently while maintaining proper cash controls and daily balancing.
  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance needs.
  • •Follow operational, security, risk, and regulatory policies and procedures while traveling to multiple branch locations.
Travel: Medium travel

Key Requirements

  • •High School Diploma or GED.
  • •Minimum of 1 year customer service and branch banking experience.
  • •Comfort teaching customers to use bank technology (online, mobile, and ATM banking).
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.
  • •Reliable transportation and adaptability to travel to multiple branch locations throughout the week.
Experience:1+ yearsBranch bankingCustomer serviceBankingConsumer lendingBusiness banking
Education:High School
Skills:Customer serviceDependabilityAdaptabilityProblem-solvingPresentation
Licenses:NMLSNotary
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn