Outpatient Centre Coordinator - Urgent Care - Bank

Bupa
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Interpersonal skills","Organisation","Administration","Attention to detail"]

Coordinate day-to-day operations for outpatient urgent care services, creating a welcoming patient experience at Cromwell Hospital. Handle patient meet-and-greet, registrations, accurate record keeping, appointment booking, and diagnostic test follow-ups. Process payments and manage confidential information, respond to enquiries, and support clinic scheduling. Ensure compliance with hospital policies while assisting with uploading patient results and directing phone calls professionally.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Bupa
Bupa
4 days ago

Outpatient Centre Coordinator - Urgent Care - Bank

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Coordinate day-to-day operations for outpatient urgent care services, creating a welcoming patient experience at Cromwell Hospital. Handle patient meet-and-greet, registrations, accurate record keeping, appointment booking, and diagnostic test follow-ups. Process payments and manage confidential information, respond to enquiries, and support clinic scheduling. Ensure compliance with hospital policies while assisting with uploading patient results and directing phone calls professionally.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Meet and greet patients and visitors, providing a professional and welcoming service.
  • •Manage patient registrations, maintain accurate patient records, and support the patient journey in outpatient clinics.
  • •Book appointments, follow-up consultations, and diagnostic tests; handle results and documentation uploads.
  • •Process payments and maintain accurate financial records, including responding to patient enquiries and resolving issues promptly.
  • •Handle telephone enquiries and direct calls appropriately while supporting clinic operations through effective administration and scheduling.

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionLife Insurance

Key Requirements

  • •Previous experience in a customer service, reception, administration, or patient-facing role.
  • •Strong organisational and administrative skills with excellent communication and interpersonal skills.
  • •Ability to work effectively in a busy environment with strong attention to detail and accuracy.
  • •Experience handling confidential information and competent IT/data entry skills.
  • •Flexible approach to working hours, including weekends.
Experience:Healthcare
Skills:CommunicationInterpersonal skillsOrganisationAdministrationAttention to detail

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn