Director, People Operations & Enablement

Airwallex
Singapore
Workplace: OnsiteFull timeFunction: People, HR & TalentSkills: ["Communication","Leadership","Problem-solving","Stakeholder management","Data analysis"]

Lead and scale Airwallex's global People Operations function, shaping processes across the employee lifecycle, driving change management, and enabling teams to operate at scale across geographies. Partner with senior leaders and HR partners to optimize onboarding, mobility, performance, exits, and HR technology adoption, delivering measurable impact on experience and compliance.

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Airwallex
Airwallex
7 months ago

Director, People Operations & Enablement

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead and scale Airwallex's global People Operations function, shaping processes across the employee lifecycle, driving change management, and enabling teams to operate at scale across geographies. Partner with senior leaders and HR partners to optimize onboarding, mobility, performance, exits, and HR technology adoption, delivering measurable impact on experience and compliance.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Director level

Key Responsibilities

  • •Build and lead a scalable People Operations function to support headcount growth in existing and new global locations.
  • •Design, implement, and continuously improve efficient people operations processes, covering onboarding, mobility, performance, exits, and everything in between.
  • •Identify process and tool inefficiencies, introduce new solutions, and drive change management initiatives to enhance employee experience and operational excellence.
  • •Oversee the operations of a shared service center, ensuring high-quality, compliant, and consistent HR service delivery globally.
  • •Develop and track key metrics and dashboards to measure the effectiveness and impact of People Operations programs; provide regular reporting to senior management.

Key Requirements

  • •Experience in a scale-up environment across multiple geographies.
  • •Prior experience leading and transforming a shared service center team.
  • •Adept at change management, metrics reporting, and identifying ways to measure success and outcomes.
  • •Willingness to take ownership, lean into the details, yet still pull-up to see the bigger picture.
  • •Experience with HR systems (e.g., Workday) and process automation.
Experience:FintechScale-upPaymentsGlobal
Skills:CommunicationLeadershipProblem-solvingStakeholder managementData analysis
Languages:English
Tech Stack:WorkdayHR systemsData analyticsDashboardsAutomation

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
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