Sales Support Representative

Ferguson
United States
Workplace: OnsiteFull timeUSD 20.57 - 32.91 hourlyFunction: Sales0Skills: ["Customer service","Decision-making","Follow-through","Fast-paced adaptability","Relationship building","Upselling"]

Support sales associates by helping customers find the right products and solutions, producing accurate quotes and sales orders, and coordinating deliveries. Serve as a responsive point of contact for sales calls and customer questions, using a CRM system and phone tools. Work in a fast-paced environment while building product knowledge and developing customer-focused skills to grow from the ground up.

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FursaFursa
Ferguson
Ferguson
1 day ago

Sales Support Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 49 minutes agoStatus: Live

Job Summary

Support sales associates by helping customers find the right products and solutions, producing accurate quotes and sales orders, and coordinating deliveries. Serve as a responsive point of contact for sales calls and customer questions, using a CRM system and phone tools. Work in a fast-paced environment while building product knowledge and developing customer-focused skills to grow from the ground up.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining the best products and solutions.
  • •Provide personalized customer service through timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls for general information and resolve customer concerns or questions.
  • •Use a customer relationship management (CRM) system and phone system effectively.

Pay and Benefits

Salary: USD 20.57 - 32.91 hourly
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •0–3 years of sales and/or customer service experience (preferred).
  • •Strong sales skills, including the ability to upsell.
  • •Proven ability to respond quickly to customer needs and make timely decisions.
  • •Ability to work well in a fast-paced environment and follow through on commitments.
  • •General digital literacy, including Microsoft Office.
Skills:Customer serviceDecision-makingFollow-throughFast-paced adaptabilityRelationship buildingUpselling
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn