Customer Service Operations Representative (Ventura)

Curri
United States
Workplace: OnsiteFull timeUSD 24 - 24 hourlyFunction: Customer Support (Service Desk)Skills: ["Critical thinking","Problem-solving","Written communication","Verbal communication","Customer service"]

Join the Customer Operations team to ensure every delivery runs smoothly from booking through drop-off. You’ll support customers and drivers via chat and phone, coordinate with pickup and drop-off contacts, and identify delivery pain points to help optimize logistics. This fast-paced role is ideal for self-starters with strong critical thinking, excellent communication, and proficiency in G-Suite.

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FursaFursa
Curri
Curri
2 days ago

Customer Service Operations Representative (Ventura)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Join the Customer Operations team to ensure every delivery runs smoothly from booking through drop-off. You’ll support customers and drivers via chat and phone, coordinate with pickup and drop-off contacts, and identify delivery pain points to help optimize logistics. This fast-paced role is ideal for self-starters with strong critical thinking, excellent communication, and proficiency in G-Suite.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Facilitate deliveries from booking to successful drop-off and all steps in between.
  • •Provide best-in-class support to customers and drivers via chat and phone.
  • •Coordinate with pickup and drop-off contacts to ensure deliveries are completed smoothly.
  • •Share operational feedback and identify pain points to optimize logistics.

Pay and Benefits

Salary: USD 24 hourly
Perks:Health InsuranceDentalVision401kEquity

Key Requirements

  • •Strong critical thinking and problem-solving skills to tackle issues from first principles.
  • •Excellent written and verbal communication skills.
  • •Top-notch customer service skills.
  • •Positive attitude and eagerness to learn.
  • •Proficient in G-Suite (Google Docs, Google Sheets).
Skills:Critical thinkingProblem-solvingWritten communicationVerbal communicationCustomer service
Tech Stack:G-SuiteGoogle DocsGoogle Sheets

Company Brief

Curri
On-demand logistics platform specializing in last-mile delivery of construction materials and supplies, connecting contractors, suppliers, and drivers to streamline rapid deliveries to job sites.
Industry: Last Mile Delivery
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Phoenix, United States
Website