Enterprise Solutions Engineer

Decagon
Australia
Workplace: RemoteFull timeAUD 220,000 - 290,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Collaboration","Presentation","Teamwork","Problem-solving"]

Technical pre-sales specialist driving value-based solutions for enterprise prospects, architecting AI-driven experiences, and integrating Decagon’s AI-native platform into complex customer ecosystems. Partners with account teams to tailor demonstrations, communicates complex concepts to diverse stakeholders, and helps shape product strategy and GTM workflows in a high-growth enterprise setting.

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Decagon
Decagon
4 months ago

Enterprise Solutions Engineer

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Last checked: 4 hours agoStatus: Live

Job Summary

Technical pre-sales specialist driving value-based solutions for enterprise prospects, architecting AI-driven experiences, and integrating Decagon’s AI-native platform into complex customer ecosystems. Partners with account teams to tailor demonstrations, communicates complex concepts to diverse stakeholders, and helps shape product strategy and GTM workflows in a high-growth enterprise setting.
Location: Australia
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Act as a technical advisor to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex ecosystems
  • •Create and architect generative AI experiences for end users and develop custom demonstrations tailored to a customer’s needs
  • •Partner with Account Executives to discover and qualify solutions that lead to a strong ROI
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering teams
  • •Collaborate with cross-functional teams and demonstrate strong interpersonal and teamwork skills in GTM workflows

Pay and Benefits

Salary: AUD 220,000 - 290,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVision

Key Requirements

  • •4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • •Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • •Create and architect generative AI experiences for our customer’s end users
  • •Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Experience:4-6 years
Skills:CommunicationCollaborationPresentationTeamworkProblem-solving
Tech Stack:AIGenerative AIEnterprise architecturePre-sales

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor