Sr Account Manager - Blauvelt

Fiserv
New York
Workplace: RemoteFull timeUSD 59,500 - 126,600 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Good judgment","Independent decision-making","Managing complex issues","Cross-functional collaboration"]

Own enterprise-level delivery and ongoing support for assigned clients, managing and developing operational relationships. Deeply understand each client’s business, goals, strategies, and industry direction to maximize utilization of Fiserv solutions. Lead cross-functional efforts on initiatives like incident response and process improvement, provide reporting, and maintain compliance with audits and administrative requirements.

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Fiserv
Fiserv
12 hours ago

Sr Account Manager - Blauvelt

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Last checked: 12 hours agoStatus: Live

Job Summary

Own enterprise-level delivery and ongoing support for assigned clients, managing and developing operational relationships. Deeply understand each client’s business, goals, strategies, and industry direction to maximize utilization of Fiserv solutions. Lead cross-functional efforts on initiatives like incident response and process improvement, provide reporting, and maintain compliance with audits and administrative requirements.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships through in-person visits and phone calls to execute the account plan
  • •Understand the client’s environment to ensure full utilization of Fiserv solutions for maximum benefit
  • •Provide reporting on accomplishments and in-process activities
  • •Influence and work cross-functionally on critical initiatives including incident response and process improvement, and develop/maintain standard operating procedures
  • •Maintain compliance with system audits, client profile updates, and administrative duties to meet legal and contractual obligations
Travel: Medium travel

Pay and Benefits

Salary: USD 59,500 - 126,600 annually

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree (preferred)
  • •Project Management experience and enterprise problem prevention/resolution experience (preferred)
Experience:3+ years
Skills:Good judgmentIndependent decision-makingManaging complex issuesCross-functional collaboration

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn