User Experience Research Intern

Super.com
Canada, Toronto
Workplace: RemoteInternshipCAD 20.25 - 31.75 hourlyFunction: Research & Scientific (R&D)Skills: ["Grit","Motivation","Inquisitiveness","Communication","Empathy","Curiosity","Organizational skills"]

Work with the UX Research team within Product Design to understand customers’ needs and friction points using interviews, usability tests, workshops, and surveys. Help plan and run research, recruit and schedule participants, develop moderator guides, and analyze findings to surface themes. Leverage AI to transcribe, tag, and synthesize results, then document insights and communicate recommendations to design and product stakeholders.

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FursaFursa
Super.com
Super.com
2 days ago

User Experience Research Intern

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Work with the UX Research team within Product Design to understand customers’ needs and friction points using interviews, usability tests, workshops, and surveys. Help plan and run research, recruit and schedule participants, develop moderator guides, and analyze findings to surface themes. Leverage AI to transcribe, tag, and synthesize results, then document insights and communicate recommendations to design and product stakeholders.
Location: Canada, Toronto
Workplace: Remote
Employment Type: Internship
Job Function: Research & Scientific (R&D)
Seniority: Intern level

Key Responsibilities

  • •Assist in designing and executing research studies with researchers, Product Designers, and PMs.
  • •Manage research operations including screening, recruiting, and scheduling participants.
  • •Partner cross-functionally to ensure research questions map to real roadmap decisions.
  • •Develop research plans, moderator guides, and materials to facilitate studies.
  • •Leverage AI to transcribe, tag, and synthesize findings, then document and communicate recommendations.

Pay and Benefits

Salary: CAD 20.25 - 31.75 hourly
Perks:Home OfficeMeal AllowanceLearning BudgetWellness Stipend

Key Requirements

  • •Motivated, inquisitive, and driven with grit.
  • •Methodical and experimental in how you approach research.
  • •Data-driven, objective, and curious about the truth.
  • •Empathetic and deeply care about customers.
  • •Able to simplify diverse viewpoints into clear insights and communicate problems and solutions clearly.
Skills:GritMotivationInquisitivenessCommunicationEmpathyCuriosityOrganizational skills
Tech Stack:AISlack

Company Brief

Super.com
Super (formerly Snapcommerce) is a consumer fintech platform that helps users save on online purchases, find deals, and access financial tools through AI-driven price discovery, cashback, and payment solutions across e-commerce and travel verticals.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Toronto, Canada
Founded: 2016
WebsiteLinkedIn