Wintel Systems Administration Senior Associate

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Troubleshooting","Root cause analysis","Change validation","Incident communication","Mentoring"]

Support and maintain Windows-based infrastructure by troubleshooting advanced issues across OS/kernel problems, GPO/policy failures, performance (handles/memory leaks), and core services like DFS, DHCP, and DNS. Analyze logs to identify root causes, validate complex changes, manage patch exceptions and remediation, and execute recovery actions such as rebuilds and agent reinstalls. Lead incident communications, improve SOPs/knowledge base/automation, and mentor G4/G5 engineers.

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FursaFursa
NTT
NTT
1 day ago

Wintel Systems Administration Senior Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: first listed 15 hours ago

Job Summary

Support and maintain Windows-based infrastructure by troubleshooting advanced issues across OS/kernel problems, GPO/policy failures, performance (handles/memory leaks), and core services like DFS, DHCP, and DNS. Analyze logs to identify root causes, validate complex changes, manage patch exceptions and remediation, and execute recovery actions such as rebuilds and agent reinstalls. Lead incident communications, improve SOPs/knowledge base/automation, and mentor G4/G5 engineers.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Perform advanced troubleshooting for OS/kernel issues, GPO inheritance/policy failures, performance problems, and DFS/DHCP/DNS failures.
  • •Analyze system logs to identify root-cause patterns.
  • •Validate complex change implementations by performing pre/post checks on work done by L2/L3.
  • •Manage server patching exceptions, remediation, and validation of patch failures.
  • •Execute recovery actions (service rebuilds, failed agent reinstalls, and event-log-based corrective actions) and lead incident communications while coordinating with support teams.

Key Requirements

  • •1–3 years Windows ecosystem experience.
  • •Strong expertise in AD, DNS, DHCP, GPO, NPS, and IIS basics.
  • •Hands-on experience with VMware/Hyper V environments.
  • •PowerShell scripting competence to read/modify small scripts.
  • •Certification required: MCSA.
Experience:1-3 years
Skills:TroubleshootingRoot cause analysisChange validationIncident communicationMentoring
Certifications:MCSA
Tech Stack:WindowsActive Directory (AD)DNSDHCPGPONPSIISVMwareHyper-VPowerShellDFSGroup Policy

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn