Senior Vice President, Product Reliability Engineering

Lead enterprise reliability strategy for mission-critical Visa products, platforms, and services, setting standards such as SLOs, error budgets, and reliability governance. Drive adoption of reliability practices across product and platform engineering teams while providing executive leadership during high-severity incidents and ensuring post-incident learning and remediation. Own reliability-enabling platforms and tooling, advance performance and scalability initiatives, and strengthen IT disaster recovery and resilience planning, including GenAI and agentic reliability workflows.