Technical Specialist (Charlestown, NSW, AU, 2290)

Allianz
Australia
Workplace: HybridContractFunction: Customer Support (Service Desk)Skills: ["Communication","Problem-solving","Decision-making","Planning","Coaching"]

Support Allianz’s Workers Compensation teams in Charlestown as a 12-month Technical Specialist through coaching and capability uplift. Provide guidance on relevant legislation, standards of practice, regulations, and policies, ensuring accurate data and compliance with statutory timeframes. Review entitlements and decisions (PIAWE, liability, and work capacity) to help drive KPIs, RTW targets, and consistent outcomes across the NI business.

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Allianz
Allianz
2 days ago

Technical Specialist (Charlestown, NSW, AU, 2290)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Support Allianz’s Workers Compensation teams in Charlestown as a 12-month Technical Specialist through coaching and capability uplift. Provide guidance on relevant legislation, standards of practice, regulations, and policies, ensuring accurate data and compliance with statutory timeframes. Review entitlements and decisions (PIAWE, liability, and work capacity) to help drive KPIs, RTW targets, and consistent outcomes across the NI business.
Location: Australia
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Coach teams on the application of relevant legislation, standards of practice, regulations, and policies.
  • •Ensure data accuracy and adherence to regulatory and statutory timeframes within the team.
  • •Support achievement of KPIs, outcome measures, and RTW targets.
  • •Review PIAWE, liability decisions, work capacity decisions, and other entitlements/decisions.
  • •Provide ongoing support to drive consistent outcomes across Charlestown teams.

Pay and Benefits

Perks:Hybrid WorkLearning BudgetEquity

Key Requirements

  • •Extensive Workers Compensation experience and knowledge of relevant legislation.
  • •Ability to interpret and analyse complex information and data.
  • •Excellent communication, problem-solving, and decision-making skills.
  • •Strong planning, prioritising, and organising skills.
  • •Ability to coach and support capability uplift.
Experience:Workers compensationInsurance
Skills:CommunicationProblem-solvingDecision-makingPlanningCoaching

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn