Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate equipment rentals at an onsite facility in Santa Teresa, guiding inbound leads through the rental process and helping customers get the right equipment at the right time. Build and expand relationships with contractors and construction principals, nurture existing accounts for 100% satisfaction, and promptly resolve customer inquiries and complaints. Develop sales strategies to grow market share and improve customer experience, leveraging EquipmentShare’s proprietary T3 rental technology.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at an onsite facility in Santa Teresa, guiding inbound leads through the rental process and helping customers get the right equipment at the right time. Build and expand relationships with contractors and construction principals, nurture existing accounts for 100% satisfaction, and promptly resolve customer inquiries and complaints. Develop sales strategies to grow market share and improve customer experience, leveraging EquipmentShare’s proprietary T3 rental technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build relationships with contractors and construction company principals, educating customers on how to save and operate more efficiently.
  • •Maintain and nurture customer relationships to ensure customers are 100% satisfied and informed of improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetGym Membership

Key Requirements

  • •High School diploma or equivalent.
  • •Excellent listening skills and a strong customer problem-solving mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
Education:High School
Skills:ListeningCustomer relationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn