Rental Coordinator

EquipmentShare
Boise
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals in Boise by guiding inbound leads through the rental process and building strong relationships with contractors and construction principals. Maintain existing customer accounts to ensure satisfaction, and promptly resolve inquiries and requests. Leverage proprietary T3 technology to keep machine and rental information up to date, and develop sales strategies to grow market share and improve customer experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate equipment rentals in Boise by guiding inbound leads through the rental process and building strong relationships with contractors and construction principals. Maintain existing customer accounts to ensure satisfaction, and promptly resolve inquiries and requests. Leverage proprietary T3 technology to keep machine and rental information up to date, and develop sales strategies to grow market share and improve customer experience.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and kept up to date.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Be a great listener who genuinely cares about solving customers’ problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Use strong interpersonal and problem-solving skills to handle customer needs.
  • •Adapt to a fast-paced environment and stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3 technologyProprietary T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn