Customer Engineer ( NCG )

Applied Materials
Shanghai, Guangzhou, Shenzhen
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: mastersSkills: ["Customer communication","Troubleshooting","Diagnostic thinking","Safety compliance","Learning mindset"]

Serve as a Customer Engineer, working onsite as the direct liaison with customers to install, maintain, and upgrade semiconductor/display equipment. Troubleshoot technical issues using digital analytics and diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to keep operations running smoothly while completing required technical and safety training.

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Applied Materials
Applied Materials
1 month ago

Customer Engineer ( NCG )

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Closed

Job Summary

Serve as a Customer Engineer, working onsite as the direct liaison with customers to install, maintain, and upgrade semiconductor/display equipment. Troubleshoot technical issues using digital analytics and diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to keep operations running smoothly while completing required technical and safety training.
Location: Shanghai, Guangzhou, Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Assist senior engineers with installing customer equipment on site
  • •Provide daily equipment maintenance and technical support, handle faults, and support device upgrades
  • •Complete required technical training and safety training and continue on-the-job learning
  • •Follow onsite client requirements including safety and environmental requirements
  • •Perform other reasonable tasks assigned by the company
Travel: Medium travel

Pay and Benefits

Perks:RelocationTravel Allowance

Key Requirements

  • •Graduating in 2026 with a Bachelor’s or Master’s degree
  • •Relevant majors in automation/mechatronics, electrical engineering, mechanical engineering, optics, measurement/testing, thermal/power machinery, fluid machinery, refrigeration/cryogenics, process machinery, or related fields
  • •Good English proficiency
  • •Accept domestic travel of 20–30%
  • •Complete technical and safety training and engage in ongoing in-job learning
Education:Master's
Skills:Customer communicationTroubleshootingDiagnostic thinkingSafety complianceLearning mindset
Languages:English
Tech Stack:Digital analytics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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