Box Office Supervisor

Live Nation Entertainment
Vancouver
Workplace: OnsiteSeasonalCAD 21.25+ hourlyFunction: Customer Support (Service Desk)Experience: 1-2 yearsSkills: ["Communication","Teamwork","Results-oriented","Organizational skills","Detail-oriented","Multi-tasking"]

Support Ticketmaster’s Vancouver box office operations by aiding the Box Office Manager with recruiting, scheduling, training, and daily staff management. Supervise local box offices as needed, help implement procedures, and ensure excellent customer service while handling cash control, balancing, ticket processing, and in-person sales. Triage and resolve ticketing-related customer escalations and assist event operations teams with local box office tasks.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support Ticketmaster’s Vancouver box office operations by aiding the Box Office Manager with recruiting, scheduling, training, and daily staff management. Supervise local box offices as needed, help implement procedures, and ensure excellent customer service while handling cash control, balancing, ticket processing, and in-person sales. Triage and resolve ticketing-related customer escalations and assist event operations teams with local box office tasks.
Location: Vancouver
Workplace: Onsite
Employment Type: Seasonal
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Aid the Box Office Manager with recruiting, scheduling, training, and daily staff management.
  • •Assist with implementation of box office policies and procedures.
  • •Supervise and run local box offices as needed.
  • •Handle cash control, balancing, and related administrative functions while maintaining strong customer service.
  • •Resolve customer service issues related to box office operations, including ticket processing and in-person ticket sales.

Pay and Benefits

Salary: CAD 21.25 hourly

Key Requirements

  • •1-2+ years of experience in a sales and/or customer service role.
  • •Strong verbal and written communication skills for client interactions.
  • •Ability to work under pressure with minimal supervision and maintain a positive customer service approach.
  • •Detail-oriented multitasking with basic event ticketing knowledge.
  • •Familiarity with POS systems and experience handling customer service escalations.
Experience:1-2 yearsEvent ticketingCustomer serviceSales
Skills:CommunicationTeamworkResults-orientedOrganizational skillsDetail-orientedMulti-tasking
Tech Stack:POS system

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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