Client Success Specialist

Wing Assistant
Manila
Workplace: HybridFull timePHP 40,000 - 50,000 monthlyFunction: Customer Success & Account ManagementSkills: ["Consultative selling","Structured discovery","Communication","Organization","Self-direction"]

Own the end-to-end client engagement process, converting qualified prospects into clients through structured discovery and value presentations. Review client requirements, identify suitable candidates from the internal talent pool, run discovery calls and facilitate candidate introductions via Google Meet, and coordinate with the VP of Revenue Operations on next steps to close. Measure success through conversion rates, placement speed, and client experience quality while collaborating closely with sales, talent, and operations teams.

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FursaFursa
Wing Assistant
Wing Assistant
2 days ago

Client Success Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 40 minutes agoStatus: Live

Job Summary

Own the end-to-end client engagement process, converting qualified prospects into clients through structured discovery and value presentations. Review client requirements, identify suitable candidates from the internal talent pool, run discovery calls and facilitate candidate introductions via Google Meet, and coordinate with the VP of Revenue Operations on next steps to close. Measure success through conversion rates, placement speed, and client experience quality while collaborating closely with sales, talent, and operations teams.
Location: Manila
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Review client requirements and identify suitable candidates from the internal talent pool ahead of client meetings.
  • •Conduct discovery calls and present Wing Assistant’s value proposition via Google Meet.
  • •Facilitate live candidate introductions and manage real-time client interactions.
  • •Collaborate with the VP of Revenue Operations for next steps in closing the deal.
  • •Own the full client engagement cycle from initial engagement through client readiness.

Pay and Benefits

Salary: PHP 40,000 - 50,000 monthly

Key Requirements

  • •Proven experience in sales, account executive, or client-facing roles (preferably in staffing, recruitment, BPO, or managed services).
  • •Strong ability to run structured discovery and consultative sales conversations.
  • •Comfortable facilitating live candidate introductions and managing real-time client interactions.
  • •Excellent verbal communication and professional presence on video calls.
  • •Experience using CRM systems and internal collaboration tools (HubSpot is a plus).
Experience:StaffingRecruitmentBPOManaged services
Skills:Consultative sellingStructured discoveryCommunicationOrganizationSelf-direction
Tech Stack:HubSpotGoogle MeetCRM

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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