Joint Business Agreement Manager Cargo

Etihad Aviation Group
Shenzhen
Workplace: OnsiteFull timeFunction: SalesExperience: 7+ yearsEducation: certificationSkills: ["Leadership","Coaching","Performance management","Commercial analysis","Customer relationship management"]

Lead Etihad’s Joint Business Agreement (JBA) cargo market strategy for Shenzhen and Ezhou, driving revenue, load factor, yield, and product mix. Manage and coach an insourced team to achieve targets and budget expectations, develop route and account plans, and oversee customer contracts and relationships. Ensure compliance with safety, security, quality, health, and environmental procedures while using KPI/SLA tools and market intelligence to improve performance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Etihad Aviation Group
Etihad Aviation Group
1 month ago

Joint Business Agreement Manager Cargo

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead Etihad’s Joint Business Agreement (JBA) cargo market strategy for Shenzhen and Ezhou, driving revenue, load factor, yield, and product mix. Manage and coach an insourced team to achieve targets and budget expectations, develop route and account plans, and oversee customer contracts and relationships. Ensure compliance with safety, security, quality, health, and environmental procedures while using KPI/SLA tools and market intelligence to improve performance.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Implement EY JBA Cargo commercial strategy across the respective market and accounts.
  • •Lead, manage, and coordinate the team to achieve targets aligned to strategy and budget expectations.
  • •Develop and execute JBA routes and account plans to maximize revenue, load factor, yield, and product mix.
  • •Lead a portfolio of customer contracts aligned to the JBA segmentation model and commercial strategy.
  • •Performance manage local sales, reservations, and customer service teams, using KPI/SLA tools to ensure compliance and service levels.

Key Requirements

  • •Minimum Diploma (2 years or more)
  • •Minimum 7 years of work experience in the Mainland China cargo market, with strong customer knowledge
  • •At least 2 years in a management role
  • •Fluent English and Chinese (written and spoken)
  • •Strong commercial analysis experience and basic knowledge about GHA/warehouse handling
Experience:7+ yearsCargo marketAviationMainland China
Education:Certification / Diploma
Skills:LeadershipCoachingPerformance managementCommercial analysisCustomer relationship management
Languages:EnglishChinese
Tech Stack:SalesforceICargoE-Airway Bill

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor