Intercom

2 months ago

IT Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Join the IT team as a Systems Engineer focused on evolving the infrastructure with emphasis on deliverability, identity & access management, automation, and compliance. You’ll build automation, work with cloud-native tools (AWS, Okta, Google Workspace), contribute to IaC initiatives, and help scale an agile, AI-enhanced IT environment while collaborating across the organization.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Identify and solve automation and integration problems across teams and the organization.
•Design, build, and own efficient automations and integrations for identity & access management, endpoint management, security, compliance and email deliverability.
•Participate in cross-organizational projects to evolve our corporate IT infrastructure with a focus on infrastructure-as-code.
•Promote automation and AI adoption through enablement and education to reduce friction and toil.
•Drive IT incident response in coordination with InfoSec and engineering teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityRsus

Key Requirements

•3 to 5 years of experience as a Systems Engineer
•strong problem-solving skills and data-driven approach
•good knowledge of a high-level programming language (e.g., Ruby, Python, Perl)
•experience building and operating systems in the cloud (AWS)
•experience with iPaaS platforms and enterprise email deliverability (a plus)

Experience:3-5 yearsITCloudSaaS

Skills:RubyPythonPerlAWSOktaGoogle WorkspaceJamf ProIntuneTinesWorkato

Languages:English

Tech Stack:RubyPythonPerlAWSOktaGoogle WorkspaceJamf ProIntuneTinesWorkato

Company Brief

Intercom

Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Intercom

2 months ago

IT Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Identify and solve automation and integration problems across teams and the organization.
•Design, build, and own efficient automations and integrations for identity & access management, endpoint management, security, compliance and email deliverability.
•Participate in cross-organizational projects to evolve our corporate IT infrastructure with a focus on infrastructure-as-code.
•Promote automation and AI adoption through enablement and education to reduce friction and toil.
•Drive IT incident response in coordination with InfoSec and engineering teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityRsus

Key Requirements

•3 to 5 years of experience as a Systems Engineer
•strong problem-solving skills and data-driven approach
•good knowledge of a high-level programming language (e.g., Ruby, Python, Perl)
•experience building and operating systems in the cloud (AWS)
•experience with iPaaS platforms and enterprise email deliverability (a plus)

Experience:3-5 yearsITCloudSaaS

Skills:RubyPythonPerlAWSOktaGoogle WorkspaceJamf ProIntuneTinesWorkato

Languages:English

Tech Stack:RubyPythonPerlAWSOktaGoogle WorkspaceJamf ProIntuneTinesWorkato

Company Brief

Intercom

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn