UAEN - Attendant - Guest Operations

Dubai Holding
United Arab Emirates
Full timeFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Problem-solving","Teamwork","Adaptability"]

Welcome and assist guests with admissions, ticket purchases, and entry procedures at Ain Dubai. You’ll provide information on attractions, shows, schedules, and amenities while handling guest enquiries, supporting operations through queue management and ticket scanning, and ensuring guest safety. The role also covers accurate point-of-sale transactions (cash and card), monitoring boarding times with timely updates, and assisting with special events and promotions while following safety procedures and reporting issues.

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FursaFursa
Dubai Holding
Dubai Holding
2 weeks ago

UAEN - Attendant - Guest Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live

Job Summary

Welcome and assist guests with admissions, ticket purchases, and entry procedures at Ain Dubai. You’ll provide information on attractions, shows, schedules, and amenities while handling guest enquiries, supporting operations through queue management and ticket scanning, and ensuring guest safety. The role also covers accurate point-of-sale transactions (cash and card), monitoring boarding times with timely updates, and assisting with special events and promotions while following safety procedures and reporting issues.
Location: United Arab Emirates
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome and assist guests with admissions, ticket purchases, and entry procedures
  • •Provide information on attractions, shows, schedules, and amenities while responding to guest enquiries
  • •Support attraction operations via queue management, ticket scanning, and guest safety procedures
  • •Monitor boarding times and provide timely operational updates to guests
  • •Process ticket sales, upgrades, and exchanges accurately and handle cash/credit card transactions while maintaining financial confidentiality

Key Requirements

  • •High School Diploma or equivalent
  • •Minimum 2 years of operations experience
  • •Strong customer service, guest interaction, and communication skills
  • •Experience using point-of-sale systems and handling cash transactions
  • •Strong problem-solving skills and ability to work effectively in a team
Experience:2+ years
Education:High School
Skills:Customer serviceCommunicationProblem-solvingTeamworkAdaptability
Tech Stack:Point-of-sale systemsPoint-of-salePOS

Eligibility

Nationality:UAE National

Company Brief

Dubai Holding
Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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