Customer Experience Banker Non NMLS; Vicksburg, MS (Indiana Ave)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, providing excellent service, resolving issues, and accurately processing transactions. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up, outbound calling, and referrals) to retain and grow relationships. Partner across the bank by referring customers to deepen connections while strictly following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker Non NMLS; Vicksburg, MS (Indiana Ave)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing excellent service, resolving issues, and accurately processing transactions. Proactively identify customer financial goals, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up, outbound calling, and referrals) to retain and grow relationships. Partner across the bank by referring customers to deepen connections while strictly following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through disciplined sales, new customer follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build strong partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service (or military service) in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •Proficiency in providing customer service and resolving customer issues effectively.
  • •Ability to educate customers on consumer deposit products and guide them to relevant banking offerings.
  • •Experience with a disciplined sales process, including new customer follow-up, outbound calling, and referrals sourcing.
  • •Adherence to operational, security, risk, and regulatory policies and procedures.
Experience:1+ years
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn