Fashion Consultant - Michael Kors- Westfield Mall, Jeddah

Chalhoub Group
Jeddah
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Customer service","Relationship building","Data analysis","Customer experience"]

Achieve individual and collective sales targets while delivering exceptional guest experience for the Michael Kors store. Support in-store implementation of CRM, CX, and related customer and people initiatives, including capturing customer data and promoting the MUSE loyalty program. Collect customer behavior and selling performance inputs for business reviews, drive client relationships via an omni-channel approach, and help maintain VM standards, SOP adherence, SLAs for click & collect, and in-store CX and marketing events.

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Chalhoub Group
Chalhoub Group
2 days ago

Fashion Consultant - Michael Kors- Westfield Mall, Jeddah

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Last checked: 8 hours agoStatus: Live

Job Summary

Achieve individual and collective sales targets while delivering exceptional guest experience for the Michael Kors store. Support in-store implementation of CRM, CX, and related customer and people initiatives, including capturing customer data and promoting the MUSE loyalty program. Collect customer behavior and selling performance inputs for business reviews, drive client relationships via an omni-channel approach, and help maintain VM standards, SOP adherence, SLAs for click & collect, and in-store CX and marketing events.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support in-store implementation of CRM, CX, and other key customer and people initiatives.
  • •Collect data on customer behavior, top sellers, and slow movers to support business reviews.
  • •Drive client relationships via an omni-channel approach and provide pre-buying product feedback.
  • •Ensure VM guidelines and SOP adherence, run click & collect within SLAs, capture customer data per marketing requirements, and support loyalty program promotion, social media awareness, and in-store marketing events.

Pay and Benefits

Perks:Health InsuranceRemote Work

Key Requirements

  • •Strong English communication skills.
  • •Deliver exceptional guest experience.
  • •Achieve individual and collective sales targets.
  • •Support the implementation of CRM and CX initiatives in-store.
  • •Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
Skills:CommunicationCustomer serviceRelationship buildingData analysisCustomer experience
Languages:English

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
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