Box Office/Ticket Seller- Punch Line Houston

Live Nation Entertainment
Houston
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer service","Attention to detail","Multi-tasking","Problem-solving","Adaptability"]

Provide prompt, courteous customer service for ticketing and will-call needs, handling requests in person and over the phone. Ensure accurate daily/nightly ticket sales balancing and reconciliation of cash drawers and ticket stock, while supporting pricing and ticket count distribution for events. Manage night-of-show will call and guest list operations, troubleshoot issues, maintain Box Office processes and cleanliness, and support day-to-day Ticketmaster host system operations.

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Live Nation Entertainment
Live Nation Entertainment
2 years ago

Box Office/Ticket Seller- Punch Line Houston

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide prompt, courteous customer service for ticketing and will-call needs, handling requests in person and over the phone. Ensure accurate daily/nightly ticket sales balancing and reconciliation of cash drawers and ticket stock, while supporting pricing and ticket count distribution for events. Manage night-of-show will call and guest list operations, troubleshoot issues, maintain Box Office processes and cleanliness, and support day-to-day Ticketmaster host system operations.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with company cash-handling policies and procedures.
  • •Balance and reconcile daily/nightly ticket sales, assisting with cash drawer and ticket stock reconciliation.
  • •Support pricing and ticket offer initiatives and help distribute accurate daily ticket counts to artist representatives.
  • •Manage will call and guest list operations, troubleshooting night-of-show issues and partnering on ADA-related requirements.
  • •Operate Ticketmaster host system daily and support opening/closing shift procedures, cleanliness, and lost-and-found tracking.

Pay and Benefits

Perks:Student LoansFertility Support

Key Requirements

  • •Knowledge of cash handling and balancing/reconciliation processes.
  • •Provide phone and in-person customer service with a prompt, courteous approach.
  • •Entry-level knowledge of Microsoft applications including Outlook, PowerPoint, and Excel.
  • •Ability to work a flexible schedule including days/nights, weekends, and holidays.
  • •High school diploma.
Experience:Live entertainmentEvent ticketing
Education:Bachelor's
Skills:Customer serviceAttention to detailMulti-taskingProblem-solvingAdaptability
Tech Stack:Ticketmaster host systemOutlookPowerPointExcelSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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