Sales and Service Leader - Full Time (Elmhurst, NY, US, 11373)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Reliability"]

Lead the Sephora store team by coaching associates to deliver exceptional client service and achieve sales goals. Drive performance through product knowledge and personalized recommendations, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising. Foster an inclusive, client-first environment, uphold Sephora standards, and maintain strong reliability with shifts in peak retail hours (nights, weekends, holidays).

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FursaFursa
Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Elmhurst, NY, US, 11373)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead the Sephora store team by coaching associates to deliver exceptional client service and achieve sales goals. Drive performance through product knowledge and personalized recommendations, support onboarding and continuous learning, and help execute daily operations including inventory and visual merchandising. Foster an inclusive, client-first environment, uphold Sephora standards, and maintain strong reliability with shifts in peak retail hours (nights, weekends, holidays).
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies and store standards.

Pay and Benefits

Salary: USD 28 - 32 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsReliability

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn