Site Performance Analyst Intern (MW)

Helios Towers
Lilongwe
Workplace: OnsiteInternshipUSD 250+ monthlyFunction: Healthcare (Clinical, Medical, Wellness)Education: bachelorsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Planning","Communication"]

Support the Performance Engineering team by analyzing site performance, power, and operational data to spot trends, anomalies, and improvement opportunities. Maintain logs and historical records for solar, hybrid, and off-grid/on-grid sites, and use monitoring/reporting platforms like Dataminer, RMS, RPMS, and ServiceNow to create dashboards, reports, and work orders. Verify corrective actions through follow-up analysis and assist troubleshooting with engineering and field teams.

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Helios Towers
Helios Towers
14 hours ago

Site Performance Analyst Intern (MW)

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Last checked: 14 hours agoStatus: Live

Job Summary

Support the Performance Engineering team by analyzing site performance, power, and operational data to spot trends, anomalies, and improvement opportunities. Maintain logs and historical records for solar, hybrid, and off-grid/on-grid sites, and use monitoring/reporting platforms like Dataminer, RMS, RPMS, and ServiceNow to create dashboards, reports, and work orders. Verify corrective actions through follow-up analysis and assist troubleshooting with engineering and field teams.
Location: Lilongwe
Workplace: Onsite
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Analyze site performance, power, and operational data to identify trends, anomalies, and improvement opportunities.
  • •Process and maintain log files and historical operational data for solar, hybrid, off-grid, and on-grid sites.
  • •Use monitoring and reporting platforms (Dataminer, RMS, RPMS, ServiceNow) to prepare dashboards, reports, and insights for decision-making.
  • •Create and manage work orders in ServiceNow for issues identified through performance monitoring and track resolution progress.
  • •Support troubleshooting and conduct follow-up analyses to verify corrective actions and measure performance improvements.
Travel: Low travel

Pay and Benefits

Salary: USD 250 monthly
Perks:Stipend

Key Requirements

  • •Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related discipline, or a Higher National Diploma in a relevant engineering field.
  • •Recent graduate status or early-career experience with a strong desire to develop in telecommunications and infrastructure.
  • •Strong interest in engineering analytics, telecommunications infrastructure, power systems, or operational performance management.
  • •Strong analytical, problem-solving, and attention-to-detail skills to ensure data accuracy.
  • •Willingness to work full-time in Lilongwe and undertake occasional site visits when required.
Education:Bachelor's in Electrical Engineering, Mechanical Engineering, or a related Engineering discipline
Skills:Analytical thinkingProblem-solvingAttention to detailPlanningCommunication
Tech Stack:DataminerRMSRPMSServiceNow

Company Brief

Helios Towers
Owner and operator of wireless telecommunications towers providing passive infrastructure services across Africa, enabling mobile network operators to expand coverage and capacity through tower leasing, site management, and related services.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2009
WebsiteLinkedIn