Insurance Sales & Service Associate (Remote, Tech Startup)

Jerry
Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Insurance & ActuarialSkills: ["Friendly attitude","Teamwork","Work ethic","Problem-solving","Communication"]

Handle inbound customer calls for auto, home, motorcycle, and other insurance policies, and help policyholders with changes and service requests. Diagnose coverage gaps, discounts, renewals, and other needs by partnering with a large panel of insurance companies and the company’s evolving insurance app. Improve the product by sharing customer feedback and using strong communication, problem-solving, and service skills to remove barriers to the right coverage.

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FursaFursa
Jerry
Jerry
3 days ago

Insurance Sales & Service Associate (Remote, Tech Startup)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Handle inbound customer calls for auto, home, motorcycle, and other insurance policies, and help policyholders with changes and service requests. Diagnose coverage gaps, discounts, renewals, and other needs by partnering with a large panel of insurance companies and the company’s evolving insurance app. Improve the product by sharing customer feedback and using strong communication, problem-solving, and service skills to remove barriers to the right coverage.
Location: Atlanta, Richmond, Houston, Tucson, Orlando, Miami
Workplace: Remote
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Take great care of customers by catching coverage gaps, discounts, and renewal issues they may not ask about.
  • •Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies and from policyholders needing changes.
  • •Get deep on the product and match customers with the right insurance provider from a large panel of companies.
  • •Solve problems to remove barriers between customers and the right coverage.
  • •Process service requests including vehicles, drivers, lienholders, and policy documents.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401k MatchPaid LeaveEquityPaid ParentalWellness Stipend

Key Requirements

  • •Prior work experience in customer service, sales, or hospitality is a plus.
  • •A genuinely friendly and positive attitude with willingness to work as a team.
  • •Strong work ethic.
  • •Strong problem-solving skills.
  • •Strong communication skills.
Skills:Friendly attitudeTeamworkWork ethicProblem-solvingCommunication
Licenses:P&C insurance license

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor