Spécialiste de l'expérience employé//Workforce Experience Specialist

Hopper
Montreal
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 3-5 yearsSkills: ["Relationship-building","Analytical thinking","Continuous improvement","Cross-functional coordination","Prioritization"]

Own day-to-day employee experience at Hopper’s Montreal headquarters while scaling People Operations globally through better systems, data, and automation. Coordinate onboarding and offboarding with IT, Payroll, Talent Acquisition, and hiring managers; run recognition and engagement programs; manage workplace operations and vendor/logistics. Build reporting and dashboards on attrition, onboarding/offboarding, exits, and compensation support, and identify AI-driven opportunities to streamline People Ops work.

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Hopper
Hopper
2 days ago

Spécialiste de l'expérience employé//Workforce Experience Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own day-to-day employee experience at Hopper’s Montreal headquarters while scaling People Operations globally through better systems, data, and automation. Coordinate onboarding and offboarding with IT, Payroll, Talent Acquisition, and hiring managers; run recognition and engagement programs; manage workplace operations and vendor/logistics. Build reporting and dashboards on attrition, onboarding/offboarding, exits, and compensation support, and identify AI-driven opportunities to streamline People Ops work.
Location: Montreal
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Coordinate onboarding and offboarding with IT, Payroll, Talent Acquisition, and hiring managers
  • •Manage employee recognition programs (including Carrot Cash) and plan engagement activities and workplace experiences
  • •Run day-to-day workplace operations including facilities, vendor relationships, mail, and office logistics
  • •Produce recurring People Operations reporting on attrition, onboarding/offboarding metrics, exit insights, and compensation cycle support
  • •Build dashboards to turn employee feedback and operational data into actionable trends, and identify opportunities to automate People Ops work using AI and other tools

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalLife InsuranceLong-term DisabilityHsaTelemedicineRetirementPaid LeaveEquity

Key Requirements

  • •Native or near-native Québécois French and professional fluency in English to support employees and vendors daily in both languages
  • •3-5 years of experience in People Operations, HR Operations, Employee Experience, or Workplace Operations with managing multiple priorities in a fast-moving environment
  • •Use data (attrition trends, engagement feedback, process metrics) to guide decisions
  • •Genuine curiosity about AI and interest in applying tools such as ChatGPT, Claude, Zapier, Make, or n8n to simplify People Ops work
  • •Bonus: experience with HRIS platforms (Rippling, Workday, BambooHR) or supporting hybrid/globally distributed teams
Experience:3-5 yearsSaaSFintech
Skills:Relationship-buildingAnalytical thinkingContinuous improvementCross-functional coordinationPrioritization
Languages:FrenchEnglish
Tech Stack:ChatGPTClaudeZapierMakeN8nRipplingWorkdayBambooHRWeWorkFlexDeskDialogueHRIS

Company Brief

Hopper
Hopper is a mobile-first travel marketplace and travel-tech provider (HTS) that uses machine learning and fintech ancillaries (Price Freeze, disruption protection) to power consumer bookings and white-label partner travel portals globally.
Industry: TravelTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Montreal, Canada
Founded: 2007
Glassdoor
Glassdoor: 3.2
WebsiteLinkedInGlassdoor