Browserstack

5 days ago

Account Manager - Commercial Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own and grow a strategic book of SaaS accounts by driving retention, renewals, and expansion through multi-product upsell and cross-sell. Engage technical and executive stakeholders within engineering-led organizations, using customer/usage insights to identify expansion levers and mitigate renewal risks. Partner cross-functionally, maintain strong Salesforce hygiene for forecasting, and strengthen customer relationships through regular in-person meetings and onsite visits.

Location: Mumbai

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of strategic customers, accountable for long-term revenue growth and retention.
•Drive upsell, cross-sell, and renewals across multi-product SaaS portfolios.
•Use usage data, customer maturity, org structure, and business goals to identify expansion levers.
•Engage engineering leaders, technical stakeholders, and economic buyers to build durable executive relationships.
•Maintain Salesforce hygiene for forecasting and decision-making and act as the central ownership point across internal teams.

Pay and Benefits

Perks:Health InsuranceGratuityPaid LeaveRemote WorkHome OfficeCo-working SpacesWellness Stipend

Key Requirements

•Bachelor’s degree required; Engineering/Technology background preferred.
•2–5 years of experience aligned to account management, farming, expansion, upsell, or cross-sell.
•Experience with SaaS business models and comfort selling/engaging with technical audiences and executive stakeholders.
•Strong customer centricity and empathy, with a desire to work in a fast-paced, self-directed startup environment.
•Willingness to work region-aligned time zones based on customer coverage (global market experience is preferred).

Experience:2-5 yearsSaaSAccount managementUpsellCross-sellRenewals

Education:Bachelor's

Skills:Customer centricityEmpathySelf-directedRelationship buildingCross-functional collaboration

Tech Stack:Salesforce

Company Brief

Browserstack

Provides a cloud-based web and mobile testing platform that enables developers and QA teams to test websites and apps across real browsers, devices, and operating systems for automated and manual testing workflows.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Mumbai, India

Founded: 2011

Website LinkedIn

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Browserstack

5 days ago

Account Manager - Commercial Sales

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Mumbai

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own a portfolio of strategic customers, accountable for long-term revenue growth and retention.
•Drive upsell, cross-sell, and renewals across multi-product SaaS portfolios.
•Use usage data, customer maturity, org structure, and business goals to identify expansion levers.
•Engage engineering leaders, technical stakeholders, and economic buyers to build durable executive relationships.
•Maintain Salesforce hygiene for forecasting and decision-making and act as the central ownership point across internal teams.

Pay and Benefits

Perks:Health InsuranceGratuityPaid LeaveRemote WorkHome OfficeCo-working SpacesWellness Stipend

Key Requirements

•Bachelor’s degree required; Engineering/Technology background preferred.
•2–5 years of experience aligned to account management, farming, expansion, upsell, or cross-sell.
•Experience with SaaS business models and comfort selling/engaging with technical audiences and executive stakeholders.
•Strong customer centricity and empathy, with a desire to work in a fast-paced, self-directed startup environment.
•Willingness to work region-aligned time zones based on customer coverage (global market experience is preferred).

Experience:2-5 yearsSaaSAccount managementUpsellCross-sellRenewals

Education:Bachelor's

Skills:Customer centricityEmpathySelf-directedRelationship buildingCross-functional collaboration

Tech Stack:Salesforce

Company Brief

Browserstack

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Mumbai, India

Founded: 2011

Website LinkedIn