Principal Software Engineer, Full Stack (Observability)

Salesforce
San Francisco
Workplace: OnsiteFull timeUSD 197,300 - 313,700 annuallyFunction: Software EngineeringExperience: 10+ yearsSkills: ["Technical mentorship","Design review","Clear communication","Collaboration","Judgment","Consensus building","Decomposing requirements"]

Lead end-to-end delivery for Salesforce’s Unified Observability platform, helping customers troubleshoot across services with a coherent metrics, logs, and traces experience. Partner with Product Management on architectural decisions, define instrumentation and telemetry onboarding standards, and collaborate on ingestion, query performance, and cost boundaries. Use AI-first engineering practices daily (including Claude Code) while driving distributed, multi-tenant systems in Java and modern web UI frameworks.

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FursaFursa
Salesforce
Salesforce
2 days ago

Principal Software Engineer, Full Stack (Observability)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead end-to-end delivery for Salesforce’s Unified Observability platform, helping customers troubleshoot across services with a coherent metrics, logs, and traces experience. Partner with Product Management on architectural decisions, define instrumentation and telemetry onboarding standards, and collaborate on ingestion, query performance, and cost boundaries. Use AI-first engineering practices daily (including Claude Code) while driving distributed, multi-tenant systems in Java and modern web UI frameworks.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner closely with Product Management to align cross-functional architectural decisions.
  • •Lead technical design and end-to-end delivery of features from architecture through production operation.
  • •Drive cross-team alignment on data ingestion, query performance, and cost boundaries.
  • •Define how Unified Observability integrates with existing products and telemetry sources, including instrumentation standards, data onboarding, access control, and migration path.
  • •Raise the engineering bar through technical mentorship, design reviews, and clear written communication as the team scales.

Pay and Benefits

Salary: USD 197,300 - 313,700 annually
Perks:MedicalDentalVision401kPaid ParentalLife InsuranceDisabilityHealth Insurance

Key Requirements

  • •10+ years of software engineering experience with 3+ years in technical leadership or a principal-level role.
  • •Hands-on experience with Claude Code or similar agentic coding environments.
  • •Full-stack ability: deep proficiency in Java plus front-end/UI development experience with React or Lightning Web Components (LWC).
  • •Operating distributed, multi-tenant systems at scale, with observability and streaming systems experience (OpenTelemetry, Kafka, telemetry stores like HBase/ClickHouse).
  • •Comfort deconstructing product requirements into parallel engineering workstreams and driving execution across a small team.
Experience:10+ yearsAI-first engineeringObservabilityStreaming systemsDistributed systemsTelemetrySREIncident response
Skills:Technical mentorshipDesign reviewClear communicationCollaborationJudgmentConsensus buildingDecomposing requirements
Tech Stack:JavaReactLightning Web Components (LWC)Claude CodeOpenTelemetryKafkaHBaseClickHousePromQLGrafanaOCSFStreaming systemsTelemetry pipelinesTime-series databases

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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