Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 26.25 - 30.68 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Customer-centricity","Collaboration","Self-motivation"]

Build trusted relationships with branch customers by using your communication and problem-solving skills to recommend financial solutions for spending, saving, borrowing, and investing. Help customers plan for the future—such as buying a home or opening a credit card—and introduce digital and mobile-first ways to bank. Collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkup appointments.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Build trusted relationships with branch customers by using your communication and problem-solving skills to recommend financial solutions for spending, saving, borrowing, and investing. Help customers plan for the future—such as buying a home or opening a credit card—and introduce digital and mobile-first ways to bank. Collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule checkup appointments.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Know customers and build lasting relationships by providing trusted advice.
  • •Recommend and assist customers with financial solutions for spending, saving, borrowing, and investing.
  • •Understand customer goals and propose tailored options such as future planning, home buying, or credit card needs.
  • •Introduce customers to digital/mobile-first banking methods (app and ATMs) for transactions.
  • •Follow all financial policies and procedures, including cash handling and compliance with state/local laws and regulations.

Pay and Benefits

Salary: USD 26.25 - 30.68 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement Benefits

Key Requirements

  • •High school degree or GED (required).
  • •2 years of sales and customer service experience with demonstrated ability to meet/exceed goals.
  • •Ability to ask questions, identify customer needs, and strengthen customer relationships.
  • •Proven success recommending and referring products/services via in-person and phone interactions.
  • •Demonstrated ability to use digital technology to support business goals; aptitude to solve customer issues.
Experience:Consumer bankingWealth managementMortgageBanking
Education:High School
Skills:CommunicationProblem-solvingCustomer-centricityCollaborationSelf-motivation
Languages:English

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website