Director, Platform Accounts Management

Affirm
United States
Workplace: RemoteFull timeUSD 243,750 - 350,000 annuallyFunction: Executive & General ManagementExperience: 12+ yearsSkills: ["People leadership","Cross-functional collaboration","Executive communication","Negotiation","Analytical thinking"]

Lead Affirm’s Platform Accounts Management organization, setting the vision and strategy for account management across a portfolio of platform partners. Drive retention, growth, product adoption, operational health, and long-term partnership value while building and developing high-performing teams. Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver scalable merchant and business outcomes, influencing executives and navigating complex challenges.

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Affirm
Affirm
1 month ago

Director, Platform Accounts Management

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Job Summary

Lead Affirm’s Platform Accounts Management organization, setting the vision and strategy for account management across a portfolio of platform partners. Drive retention, growth, product adoption, operational health, and long-term partnership value while building and developing high-performing teams. Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver scalable merchant and business outcomes, influencing executives and navigating complex challenges.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead strategy and team development for how Affirm grows and strengthens platform partnerships.
  • •Set the vision and strategy for account management across a portfolio of platform partners.
  • •Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value.
  • •Build trusted executive-level relationships and act as a senior partner on complex decisions, escalations, and portfolio prioritization.
  • •Establish scalable operating models and partner cross-functionally to deliver merchant and business outcomes at scale.

Pay and Benefits

Salary: USD 243,750 - 350,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveEspp

Key Requirements

  • •12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles.
  • •Strong people leadership skills with a demonstrated ability to build accountability, alignment, and scalable execution across teams.
  • •Experience influencing organizational strategy and operating models in multi-layered, customer-facing organizations in high-growth or complex environments.
  • •Proven ability to shape strategy, influence senior stakeholders, and drive measurable outcomes across large enterprise partnerships.
  • •Exceptional communication, relationship-building, and analytical judgment to solve complex, undefined problems with long-term impact.
Experience:12+ yearsFintechPaymentsCommerceSaaSPlatforms
Skills:People leadershipCross-functional collaborationExecutive communicationNegotiationAnalytical thinking
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Affirm
Provides point-of-sale lending and buy-now-pay-later (BNPL) solutions for consumers and merchants, enabling installment payments, consumer financing, and embedded financial services through APIs and partnerships with retailers and platforms.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn