5 days ago

Senior Analyst, Salesforce Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Support and optimize Ingredion’s Salesforce platform for US/Canada Sales Cloud, partnering with IT and the Global CRM team to manage operations, resolve complex user issues, and ensure data accuracy. Own weekly data governance and create advanced reports and dashboards for business insights. Lead user onboarding, office hours, and training, and drive regional Salesforce implementations and initiatives, including the “Must Wins” program, in collaboration with global teams.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Collaborate with IT partners and the Global CRM team to manage US/Canada Sales Cloud operations and functional aspects.
•Lead resolution of complex Salesforce technical issues, inquiries, and troubleshooting for US/Canada users.
•Oversee data accuracy and integrity, owning weekly data governance and implementing robust data governance processes.
•Design and build advanced Salesforce reports and dashboards for sales, marketing, customer service, and R&D decision-making.
•Own Sales Cloud user onboarding and training (weekly office hours, bi-weekly training, monthly Lunch N’ Learns) and support Salesforce program initiatives for US/Canada.

Pay and Benefits

Salary: USD 84,400 - 112,533.33 annually

Perks:Health InsuranceDentalVision401k

Key Requirements

•Bachelor's degree in Computer Science, Information Technology, or a related field.
•5+ years of experience supporting Salesforce or other CRM systems.
•Strong understanding of the Salesforce platform; Professional Salesforce Certification (Certified Administrator) expected within 1 year of hire.
•Ability to prioritize tasks and handle multiple inquiries in a fast-paced environment.
•Proven track record resolving technical issues related to Salesforce.

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingProactive approachContinuous learning

Certifications:Salesforce Certified Administrator

Tech Stack:SalesforceSales CloudMS Teams

Company Brief

Ingredion

Ingredion is a global ingredient solutions company that develops and supplies sweeteners, starches, texturizers, and plant-based ingredients for food, beverage, industrial, and animal nutrition markets.

Industry: Chemical Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Westchester, United States

Founded: 1906

Website LinkedIn

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Ingredion

5 days ago

Senior Analyst, Salesforce Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Collaborate with IT partners and the Global CRM team to manage US/Canada Sales Cloud operations and functional aspects.
•Lead resolution of complex Salesforce technical issues, inquiries, and troubleshooting for US/Canada users.
•Oversee data accuracy and integrity, owning weekly data governance and implementing robust data governance processes.
•Design and build advanced Salesforce reports and dashboards for sales, marketing, customer service, and R&D decision-making.
•Own Sales Cloud user onboarding and training (weekly office hours, bi-weekly training, monthly Lunch N’ Learns) and support Salesforce program initiatives for US/Canada.

Pay and Benefits

Salary: USD 84,400 - 112,533.33 annually

Perks:Health InsuranceDentalVision401k

Key Requirements

•Bachelor's degree in Computer Science, Information Technology, or a related field.
•5+ years of experience supporting Salesforce or other CRM systems.
•Strong understanding of the Salesforce platform; Professional Salesforce Certification (Certified Administrator) expected within 1 year of hire.
•Ability to prioritize tasks and handle multiple inquiries in a fast-paced environment.
•Proven track record resolving technical issues related to Salesforce.

Education:Bachelor's

Skills:CommunicationInterpersonal skillsProblem-solvingProactive approachContinuous learning

Certifications:Salesforce Certified Administrator

Tech Stack:SalesforceSales CloudMS Teams

Company Brief

Ingredion

Industry: Chemical Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Westchester, United States

Founded: 1906

Website LinkedIn