AutoNation Ford of Panama City - Experienced Service Advisor

AutoNation
Panama
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative selling","Interpersonal skills","Organizational skills","Customer follow-up"]

Serve as the primary point of contact between Service Technicians and customers in a high-volume automotive service department. You’ll schedule and confirm appointments, assess vehicle needs, and explain repair recommendations in clear, consultative language. Meet sales and customer satisfaction targets by identifying upsell opportunities for ongoing maintenance, writing transparent repair orders, coordinating with teams, and following up to ensure satisfaction and loyalty.

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FursaFursa
AutoNation
AutoNation
3 weeks ago

AutoNation Ford of Panama City - Experienced Service Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the primary point of contact between Service Technicians and customers in a high-volume automotive service department. You’ll schedule and confirm appointments, assess vehicle needs, and explain repair recommendations in clear, consultative language. Meet sales and customer satisfaction targets by identifying upsell opportunities for ongoing maintenance, writing transparent repair orders, coordinating with teams, and following up to ensure satisfaction and loyalty.
Location: Panama
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Set, confirm, and prepare customer appointments for a great service experience
  • •Greet customers and determine vehicle needs via customer information, walk-around inspections, and test drives
  • •Use consultative selling to recommend required ongoing maintenance and identify up-sell opportunities
  • •Produce transparent repair orders with cost and time estimates
  • •Coordinate with technicians and parts associates, communicate status, and follow up to ensure satisfaction

Pay and Benefits

Perks:Health InsuranceDentalVision401kMaternity Benefits

Key Requirements

  • •High school diploma or equivalent
  • •Demonstrated ability to provide an exceptional customer experience
  • •Ability to set and achieve targeted goals
  • •Prior sales experience preferred
  • •Demonstrated communication, consultative, interpersonal and organizational skills, plus willingness to follow up with customers
Experience:AutomotiveCustomer service
Education:High School
Skills:CommunicationConsultative sellingInterpersonal skillsOrganizational skillsCustomer follow-up
Licenses:In-state driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn