External Claims Adjuster

Crawford & Company
Australia
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Communication","Stakeholder management","Report writing","Autonomy","Problem-solving"]

Manage commercial and domestic property claims across a regional portfolio, from initial notification through to final settlement. Inspect damage, investigate causes, and assess loss extent, then review policies and evidence to determine coverage. Coordinate trades and technical specialists, set reserves, manage costs, and recommend settlements. Produce clear reports, maintain accurate claim records, and deliver strong customer outcomes while meeting compliance, KPI, and service standards—supported by an experienced team.

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Crawford & Company
Crawford & Company
1 day ago

External Claims Adjuster

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Manage commercial and domestic property claims across a regional portfolio, from initial notification through to final settlement. Inspect damage, investigate causes, and assess loss extent, then review policies and evidence to determine coverage. Coordinate trades and technical specialists, set reserves, manage costs, and recommend settlements. Produce clear reports, maintain accurate claim records, and deliver strong customer outcomes while meeting compliance, KPI, and service standards—supported by an experienced team.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Manage claims from initial notification through to settlement
  • •Inspect damage, investigate cause, and assess the extent of loss
  • •Review policies, claim documentation, and evidence to determine coverage
  • •Coordinate trades, service providers, and technical specialists
  • •Set reserves, manage costs, make settlement recommendations, and prepare professional reports while maintaining accurate claim records

Pay and Benefits

Perks:Car AllowancePaid LeaveCompany Phone

Key Requirements

  • •Current driver’s licence
  • •Experience in loss adjusting, insurance claims, property, building, construction, trades or a related field
  • •Strong communication, stakeholder management and report writing skills
  • •Ability to work autonomously and maintain accurate claim documentation
  • •Australian/New Zealand work rights and ability to complete a police check
Skills:CommunicationStakeholder managementReport writingAutonomyProblem-solving
Licenses:Driver’s licence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Crawford & Company
Global provider of claims management, outsourcing, and risk services to insurers, brokers, and corporations, offering loss adjusting, managed repair, and specialty claims solutions across property, casualty, and workers' compensation.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Atlanta, United States
Founded: 1941
WebsiteLinkedIn