Patient Coordinator

Natera
United States
Workplace: RemoteFull timeUSD 77,200 - 85,000 annuallyFunction: Executive & General ManagementExperience: 2+ yearsSkills: ["Relationship-building","Objection handling","Strategic thinking","Data-driven prioritization","Communication"]

Drive patient outcomes for Natera’s Oncology testing by managing inbound and outbound patient outreach, advancing opportunities through the sales pipeline, and maintaining long-term consultative relationships. Partner with Field Sales, Operations, Billing, and Customer Support to remove barriers to testing adoption and repeat utilization. Use Salesforce, PowerBI, and reporting metrics to prioritize outreach, document activity, and ensure timely completion of data requests and performance tracking.

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FursaFursa
Natera
Natera
3 days ago

Patient Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Drive patient outcomes for Natera’s Oncology testing by managing inbound and outbound patient outreach, advancing opportunities through the sales pipeline, and maintaining long-term consultative relationships. Partner with Field Sales, Operations, Billing, and Customer Support to remove barriers to testing adoption and repeat utilization. Use Salesforce, PowerBI, and reporting metrics to prioritize outreach, document activity, and ensure timely completion of data requests and performance tracking.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Support Field Sales territory strategies by advancing opportunities through the pipeline.
  • •Proactively manage inbound and outbound patient outreach to influence testing adoption, scheduling, and continuity of care.
  • •Build and maintain long-term consultative patient relationships to drive repeat testing and ongoing engagement.
  • •Identify, nurture, and progress patient opportunities from initial contact through completion of testing while aligning to pipeline goals.
  • •Collaborate cross-functionally with Sales, Billing, and Customer Support to remove barriers and maintain accurate CRM documentation and reporting.

Pay and Benefits

Salary: USD 77,200 - 85,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental Leave

Key Requirements

  • •Minimum 2 years of inside sales experience, preferably in a remote or phone-based environment.
  • •Minimum 2 years of experience with inbound and outbound sales or call center roles with measurable performance goals.
  • •Ability to manage a territory or book of business and connect daily activities to pipeline outcomes.
  • •Experience using CRM systems (Salesforce preferred) to manage leads, opportunities, and sales activity.
  • •Background in medical, diagnostic, or biological sciences preferred.
Experience:2+ years
Skills:Relationship-buildingObjection handlingStrategic thinkingData-driven prioritizationCommunication
Tech Stack:SalesforcePowerBICRMMicrosoft ExcelGoogle

Company Brief

Natera
Develops and commercializes genetic testing and diagnostics focused on reproductive health, oncology, and organ transplant to inform clinical decision-making and improve patient outcomes.
Industry: Diagnostics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Carlos, United States
Founded: 2004
WebsiteLinkedIn