Director, Learning Enablement & Consulting

American Express
New York
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Consulting & AdvisoryEducation: bachelorsSkills: ["Consulting","Stakeholder management","Communication","Facilitation","Program management"]

Serve as the primary point of contact for enterprise learning consultation, partnering with business leaders and learning teams to diagnose capability needs and recommend right-fit learning solutions. Lead learning enablement through portfolio coordination, roadmap management, communications, and operating rhythms. Own enterprise learning governance, facilitate learning forums and executive steering groups, and use stakeholder feedback and survey data to improve the learning ecosystem and Amex U strategy.

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FursaFursa
American Express
American Express
4 days ago

Director, Learning Enablement & Consulting

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Serve as the primary point of contact for enterprise learning consultation, partnering with business leaders and learning teams to diagnose capability needs and recommend right-fit learning solutions. Lead learning enablement through portfolio coordination, roadmap management, communications, and operating rhythms. Own enterprise learning governance, facilitate learning forums and executive steering groups, and use stakeholder feedback and survey data to improve the learning ecosystem and Amex U strategy.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Director level

Key Responsibilities

  • •Serve as the front door for learning consultation, partnering with business leaders, business unit learning teams, Colleague Strategic Partners (CSPs), and CEG stakeholders to identify capability needs and learning solutions
  • •Consult with stakeholders on learning requests, leveraging existing solutions to reduce duplication and maximize enterprise learning investments while meeting business needs
  • •Advise stakeholders on the AEMP18 learning vetting process and lead enterprise learning intake using automated intake tools and workflows
  • •Manage the Leadership & Learning roadmap, coordinate team communications and portfolio reporting, and help evolve Amex U strategy based on priorities and learning insights
  • •Own AEMP18 learning governance and lead planning, coordination, and facilitation of Learning Forums and governance forums, promoting enterprise alignment and using feedback to drive improvements

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid Leave

Key Requirements

  • •Experience in Learning & Development, Talent Development, Organizational Development, Learning Strategy, or a related discipline
  • •Demonstrated success consulting with senior business leaders to diagnose organizational capability needs and influence learning solutions
  • •Experience leading enterprise learning governance, operating models, or large-scale learning initiatives
  • •Proven ability to lead complex, cross-functional initiatives within a highly matrixed organization
  • •Experience facilitating executive-level governance forums and building strong partnerships across diverse stakeholder groups
Education:Bachelor's
Skills:ConsultingStakeholder managementCommunicationFacilitationProgram management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn