Stage Experience Lead - Full Time (West Vancouver, BC, CA, V7T 0A5)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influence","Coaching","Team leadership","Client service"]

Oversee all sales floor departments within a Sephora store, including Beauty, Skincare, Fragrance & Haircare, or a combination. Ensure on-stage cast follow Sephora’s selling model and deliver outstanding client service by responding to client feedback and partnering with store leadership to resolve issues. Support training on Client Interactive Technology, help drive store events and client needs, and coach team performance in your assigned area to meet and exceed business objectives.

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Sephora
Sephora
1 day ago

Stage Experience Lead - Full Time (West Vancouver, BC, CA, V7T 0A5)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Oversee all sales floor departments within a Sephora store, including Beauty, Skincare, Fragrance & Haircare, or a combination. Ensure on-stage cast follow Sephora’s selling model and deliver outstanding client service by responding to client feedback and partnering with store leadership to resolve issues. Support training on Client Interactive Technology, help drive store events and client needs, and coach team performance in your assigned area to meet and exceed business objectives.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within the assigned Sephora location, including Beauty, Skincare, Fragrance & Haircare, or a combination of these areas.
  • •Ensure on-stage cast properly execute Sephora’s selling model and support timely responses to client feedback per department.
  • •Support training and proper use of Client Interactive Technology by the selling cast.
  • •Support in-store events as needed to help the store achieve goals and meet client needs.
  • •Coach and participate in performance assessment and development within the assigned area through check-ins with direct reports.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills with the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver client service.
Experience:1-3 yearsRetailBeautyClient services
Skills:CommunicationInfluenceCoachingTeam leadershipClient service

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn