Head of Territory Management

Deliveroo
London
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Stakeholder management","Problem-solving","Adaptability"]

Lead and develop a team of Territory Managers in Central London to drive commercial performance and deepen relationships with local restaurant partners. Own territory-level KPIs, improve partner operational health, and use CRM tools to oversee pipeline and team performance. Partner cross-functionally with Sales Managers and Client Partners to identify cuisine gaps and win key accounts, while providing London market insights to senior leadership.

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FursaFursa
Deliveroo
Deliveroo
3 days ago

Head of Territory Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Lead and develop a team of Territory Managers in Central London to drive commercial performance and deepen relationships with local restaurant partners. Own territory-level KPIs, improve partner operational health, and use CRM tools to oversee pipeline and team performance. Partner cross-functionally with Sales Managers and Client Partners to identify cuisine gaps and win key accounts, while providing London market insights to senior leadership.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Line manage and coach a field team of up to six Territory Managers, setting territory-level strategies to retain and grow partners.
  • •Drive regional commercial performance by setting macro and micro territory KPIs and improving partner performance through advertising sales, local visibility, and co-marketing.
  • •Optimize partner operational health by ensuring tracking and improvement of restaurant operational metrics to enhance supply and customer experience.
  • •Collaborate cross-functionally with Sales Managers and Client Partners to identify cuisine gaps and win key accounts.
  • •Provide strategic market insights for the London territory by delivering on-the-ground context and intelligence to senior leadership.

Key Requirements

  • •Proven commercial leadership with demonstrated line management experience, including coaching and developing commercial or account management teams.
  • •Commercial and strategic capability, including using data to devise, implement, and track territory growth strategies.
  • •Strong stakeholder influence with excellent presentation and communication skills across face-to-face, virtual, and written channels.
  • •Ability to take initiative, adapt quickly in dynamic environments, and proactively mitigate commercial or operational risks.
  • •Hands-on CRM proficiency using tools such as Salesforce (or similar) to oversee pipeline and team performance.
Skills:LeadershipCommunicationStakeholder managementProblem-solvingAdaptability
Languages:ArabicSpanishPortugueseSwahiliMandarinCantoneseUrduKoreanVietnameseThaiJapaneseBahasa/Malay
Tech Stack:SalesforceCRM

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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