3 months ago

Engagement Manager, Public Sector

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead delivery of agentic workflows for a national security customer as part of Scale AI's public sector delivery team. Own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. Blend program leadership, customer relationship building, technical fluency, and contract awareness to guide cross-functional teams in delivering enterprise-scale AI solutions for government missions.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Manager level

Key Responsibilities

•Manage customer relationships from the executive to the end user
•Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
•Lead a cross-functional project team to deliver on and exceed the customer’s AI/ML objectives
•Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
•Oversee onboarding and successful implementation of customer accounts

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•An active TS/SCI clearance
•5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
•A track record of structured, analytics-driven problem solving
•Excellent verbal and written communication skills
•Willingness to be onsite with customers 4+ days per week in the Suffolk, VA area with occasional travel (less than 25%) to Scale’s DC office

Experience:5+ yearsGovernmentPublic sectorDefenseNational security

Skills:CommunicationLeadershipProblem-solvingStakeholder managementCustomer relationship

Languages:English

Tech Stack:PythonSQL

Eligibility

Security Clearance:TS/SCI

Company Brief

Scale AI

Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn

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Scale AI

3 months ago

Engagement Manager, Public Sector

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Government & Public Administration

Seniority: Manager level

Key Responsibilities

•Manage customer relationships from the executive to the end user
•Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
•Lead a cross-functional project team to deliver on and exceed the customer’s AI/ML objectives
•Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
•Oversee onboarding and successful implementation of customer accounts

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionRetirement BenefitsLearning StipendPaid LeaveCommuter Benefits

Key Requirements

•An active TS/SCI clearance
•5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
•A track record of structured, analytics-driven problem solving
•Excellent verbal and written communication skills
•Willingness to be onsite with customers 4+ days per week in the Suffolk, VA area with occasional travel (less than 25%) to Scale’s DC office

Experience:5+ yearsGovernmentPublic sectorDefenseNational security

Skills:CommunicationLeadershipProblem-solvingStakeholder managementCustomer relationship

Languages:English

Tech Stack:PythonSQL

Eligibility

Security Clearance:TS/SCI

Company Brief

Scale AI

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2016

Website LinkedIn