Senior Operations Specialist, Robot

DoorDash US
Fremont, Sunnyvale, San Jose, Dublin
Workplace: OnsiteFull timeUSD 28.4 - 41.8Function: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Accountability","Problem-solving","Multitasking"]

Lead day-to-day Robot Operations as a Shift Lead at DoorDash Labs, guiding a team of operators to meet daily operational goals. Oversee shift performance, ensure deployment schedules and break/rotation adherence, and handle escalations by resolving or closing tickets. Serve as the primary point of contact between operators and management, deliver actionable feedback, and support ad hoc operational needs while enforcing the Robot Operations Accountability process.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DoorDash US
DoorDash US
1 month ago

Senior Operations Specialist, Robot

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead day-to-day Robot Operations as a Shift Lead at DoorDash Labs, guiding a team of operators to meet daily operational goals. Oversee shift performance, ensure deployment schedules and break/rotation adherence, and handle escalations by resolving or closing tickets. Serve as the primary point of contact between operators and management, deliver actionable feedback, and support ad hoc operational needs while enforcing the Robot Operations Accountability process.
Location: Fremont, Sunnyvale, San Jose, Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Oversee and support a team of operators during assigned shifts and foster a collaborative, high-performance culture.
  • •Ensure deployment schedules are adhered to and promptly communicate any delays.
  • •Monitor and enforce break/rotation schedules during shifts.
  • •Handle escalations by resolving or closing out tickets as needed.
  • •Serve as the primary point of contact between the team and management and deliver actionable feedback, while supporting ad hoc operational tasks.

Pay and Benefits

Salary: USD 28.4 - 41.8
Perks:401kParental LeaveHealth InsuranceDentalVision

Key Requirements

  • •Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics.
  • •Strong communication skills to convey information to team members and leadership.
  • •Demonstrated ability to foster a culture of accountability and excellence.
  • •Adaptable, solution-oriented approach in fast-paced or unexpected situations.
  • •Proficiency in using operational tools and software for tracking tasks and reporting.
Experience:RoboticsLogisticsOperations
Skills:LeadershipCommunicationAccountabilityProblem-solvingMultitasking
Languages:English

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn