Team Manager | Luxury Travel Sales | Onsite | Cairo

Sutherland
Cairo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Coaching","Mentorship","Communication","Emotional intelligence","Active listening"]

Lead a team of full-cycle consultative luxury travel sales consultants in Cairo. Coach, mentor, and develop your team to meet and exceed sales and revenue targets, using performance data and analysis to improve results. Own customer satisfaction by resolving issues, setting service quality standards, and partnering with clients and stakeholders on promotions and updates. Ensure compliance with program processes and use program system tools to drive operational excellence.

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FursaFursa
Sutherland
Sutherland
5 hours ago

Team Manager | Luxury Travel Sales | Onsite | Cairo

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead a team of full-cycle consultative luxury travel sales consultants in Cairo. Coach, mentor, and develop your team to meet and exceed sales and revenue targets, using performance data and analysis to improve results. Own customer satisfaction by resolving issues, setting service quality standards, and partnering with clients and stakeholders on promotions and updates. Ensure compliance with program processes and use program system tools to drive operational excellence.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead a team of full-cycle consultative luxury sales consultants.
  • •Coach, mentor, and develop your team to meet and exceed sales/revenue targets.
  • •Manage performance and service quality to guarantee customer satisfaction.
  • •Establish communication with clients and/or team members to understand needs, resolve issues, and meet expectations.
  • •Build strategies using data reports/analysis, identify training needs, and ensure process compliance.

Key Requirements

  • •2+ years of consultative sales leadership experience in travel, ideally with luxury/high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, airline).
  • •Strong ability to coach, mentor, and develop a team to close complex sales and exceed revenue targets, including up-selling.
  • •GDS experience (Sabre/Amadeus) is a plus.
  • •Strong destination knowledge and a passion for travel, with a desire to help others explore the world.
  • •Polished, articulate communication with emotional intelligence and active listening, plus strong organization and attention to detail.
Experience:TravelLuxury travel
Skills:CoachingMentorshipCommunicationEmotional intelligenceActive listening
Languages:English
Tech Stack:GDSSabreAmadeus

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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