Supervisor

Apparel Group
Saudi Arabia
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Leadership","Customer service","Problem-solving","Communication"]

Lead daily shift operations by supervising team members and ensuring standards for people, product, cleanliness, and exceptional guest experience. Drive hospitality on the floor, handle guest complaints, and maintain store compliance with operating standards, food safety, and cash policies. Manage shift cash procedures, support sales and transactions, complete required shift documentation, and ensure health & safety practices and reporting are followed.

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FursaFursa
Apparel Group
Apparel Group
3 years ago

Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead daily shift operations by supervising team members and ensuring standards for people, product, cleanliness, and exceptional guest experience. Drive hospitality on the floor, handle guest complaints, and maintain store compliance with operating standards, food safety, and cash policies. Manage shift cash procedures, support sales and transactions, complete required shift documentation, and ensure health & safety practices and reporting are followed.
Location: Saudi Arabia
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise team members during shifts, providing direction, training, and coverage to meet service goals.
  • •Ensure guest experience by reinforcing positive hospitality behaviors and responding to complaints promptly and effectively.
  • •Maintain operational compliance with Tim Hortons standards, including merchandising, stocking, and completion of shift documentation.
  • •Oversee shift cash procedures, including cash till counts and handling payments, receipts, refunds, and change.
  • •Follow and enforce health & safety practices, reporting injuries, incidents, unsafe conditions, and security issues.

Key Requirements

Skills:LeadershipCustomer serviceProblem-solvingCommunication

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn