Executive Lounge Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 46 minutes agoStatus: Live

Job Summary

Oversee the daily operations of the VIP/Executive Lounge, ensuring consistent five-star service for premium guests and VIPs. Lead lounge readiness and presentation of food and beverage offerings, while recruiting, training, scheduling, and mentoring lounge attendants and receptionists. Maintain immaculate cleanliness and a calm, exclusive atmosphere, handling guest feedback and complaints promptly. Manage lounge inventory and control costs aligned with the department budget.

Location: Jakarta

Workplace: Onsite

Employment Type: Contract

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Welcome VIP and Executive Floor guests with personalized check-ins, check-outs, and special requests with discretion and professionalism.
•Oversee daily setup and presentation of the lounge, including food and beverage presentations (breakfast, afternoon tea, and evening cocktails).
•Recruit, train, schedule, and mentor lounge attendants and receptionists to maintain five-star service standards.
•Maintain immaculate cleanliness, high-quality food presentation, and a calm, exclusive atmosphere.
•Gather guest feedback, resolve complaints instantly, anticipate needs, and manage lounge inventory and operational costs in line with the department budget.

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

3 weeks ago

Executive Lounge Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 46 minutes agoStatus: Live

Job Summary

Location: Jakarta

Workplace: Onsite

Employment Type: Contract

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Welcome VIP and Executive Floor guests with personalized check-ins, check-outs, and special requests with discretion and professionalism.
•Oversee daily setup and presentation of the lounge, including food and beverage presentations (breakfast, afternoon tea, and evening cocktails).
•Recruit, train, schedule, and mentor lounge attendants and receptionists to maintain five-star service standards.
•Maintain immaculate cleanliness, high-quality food presentation, and a calm, exclusive atmosphere.
•Gather guest feedback, resolve complaints instantly, anticipate needs, and manage lounge inventory and operational costs in line with the department budget.

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor