Personal Banker Associate I- Plymouth Nixon

Fifth Third Bancorp
Ann Arbor
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer focus","Consultative selling","Communication","Risk awareness","Ethical conduct"]

Serve as a Retail Personal Banker focused on consultative sales and customer financial needs. Build customer profiles using Financial Needs Assessment, maintain product knowledge for retail consumer and small business offerings, and use CAMP and marketing tools to reach customers and set appointments. Drive cross-selling and revenue growth, support referrals to partner teams, process teller transactions, and help guide customer service representatives through the sales and referral process while following risk and conduct policies.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate I- Plymouth Nixon

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Serve as a Retail Personal Banker focused on consultative sales and customer financial needs. Build customer profiles using Financial Needs Assessment, maintain product knowledge for retail consumer and small business offerings, and use CAMP and marketing tools to reach customers and set appointments. Drive cross-selling and revenue growth, support referrals to partner teams, process teller transactions, and help guide customer service representatives through the sales and referral process while following risk and conduct policies.
Location: Ann Arbor
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions aligned to customer needs.
  • •Utilize CAMP and other approved marketing tools to reach out to customers, set appointments, and support periodic financial reviews.
  • •Drive cross-selling to existing customers and participate in outside sales activities, including community financial literacy events and business sales calls.
  • •Process teller transactions, participate in consumer loan and bankcard processing, and help with opening/closing activities while adhering to risk and policy requirements.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions to analyze credit and financial information.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Skills:Customer focusConsultative sellingCommunicationRisk awarenessEthical conduct
Certifications:S.A.F.E. Act registrationNMLS
Tech Stack:CAMP

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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