Software Development Lead

Brillio
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: bachelorsSkills: ["Mentoring","Troubleshooting","Collaboration","Process improvement","Performance monitoring"]

Design and develop scalable Salesforce Service Cloud solutions across Case Management, Digital Engagement, Field Service, and Self Service modules. Lead implementation of Lightning Web Components, Apex, Flows, and Platform Events, and integrate Service Cloud with external systems via APIs and Salesforce DX. Partner with teams to deliver intuitive portal UI/UX, troubleshoot complex issues, monitor performance, and mentor junior developers within Salesforce ecosystems.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Brillio
Brillio
4 days ago

Software Development Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Design and develop scalable Salesforce Service Cloud solutions across Case Management, Digital Engagement, Field Service, and Self Service modules. Lead implementation of Lightning Web Components, Apex, Flows, and Platform Events, and integrate Service Cloud with external systems via APIs and Salesforce DX. Partner with teams to deliver intuitive portal UI/UX, troubleshoot complex issues, monitor performance, and mentor junior developers within Salesforce ecosystems.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Design and develop scalable Salesforce Service Cloud solutions across core modules to improve operational excellence.
  • •Lead implementation of LWC, Apex, Flows, and Platform Events to deliver project milestones on time.
  • •Integrate Salesforce Service Cloud with external systems using APIs, middleware, and Salesforce DX for seamless data exchange.
  • •Collaborate on portal UI/UX to deliver intuitive interfaces and improve user satisfaction.
  • •Mentor junior developers and troubleshoot/resolution of complex technical issues while monitoring platform performance and recommending enhancements.

Key Requirements

  • •4 to 6 years of software development experience with hands-on Salesforce Service Cloud expertise, including Case Management, Digital Engagement, Field Service, and Self Service.
  • •Proven experience leading implementations using Lightning Web Components (LWC), Apex classes, Flows, and Platform Events.
  • •Hands-on integration of Salesforce Service Cloud with external systems using APIs, middleware, and Salesforce DX.
  • •Ability to troubleshoot and resolve complex technical issues in Salesforce while maintaining reliability and performance.
  • •Bachelor’s degree in Computer Science, Information Technology, or a closely related discipline.
Experience:4-6 years
Education:Bachelor's in Computer Science or Information Technology
Skills:MentoringTroubleshootingCollaborationProcess improvementPerformance monitoring
Certifications:Salesforce Certified Service Cloud ConsultantSalesforce Certified Platform Developer I
Tech Stack:Salesforce Service CloudLightning Web Components (LWC)ApexSalesforce FlowsPlatform EventsSalesforce DXAPIsRESTSOAPSalesforce Certified Service Cloud ConsultantSalesforce Certified Platform Developer ISalesforce Portal UI/UXCI/CD

Company Brief

Brillio
Provides digital transformation and IT consulting services, including cloud migration, analytics, digital engineering, and managed services to accelerate business outcomes for enterprises across industries.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Santa Clara, United States
Founded: 2014
WebsiteLinkedIn