Rental Coordinator

EquipmentShare
Oklahoma City
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Adaptability","Relationship building"]

Coordinate the rental experience for customers by responding to inbound leads, guiding them through EquipmentShare’s rental process, and maintaining high satisfaction. Build and expand relationships with contractors and construction company principals, educate customers on how the company helps them save and operate more efficiently, and promptly resolve inquiries and complaints. Use the proprietary T3 platform to keep equipment information current while developing sales strategies to grow market share.

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EquipmentShare
EquipmentShare
4 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate the rental experience for customers by responding to inbound leads, guiding them through EquipmentShare’s rental process, and maintaining high satisfaction. Build and expand relationships with contractors and construction company principals, educate customers on how the company helps them save and operate more efficiently, and promptly resolve inquiries and complaints. Use the proprietary T3 platform to keep equipment information current while developing sales strategies to grow market share.
Location: Oklahoma City
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, and educate customers on cost savings and efficiency benefits.
  • •Maintain and nurture existing customer relationships to ensure customers receive 100% service satisfaction and stay updated on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipPaid Holidays

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing company and stay educated on products and services.
  • •Strong listening skills and customer-first mindset to solve customer problems.
  • •Energized by building, nurturing, and maintaining customer relationships throughout the rental process.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingAdaptabilityRelationship building
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn